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Got Questions?
or
Looking for something custom?

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How long does it normally take to ship an item?We strive to ensure that your shopping experience is as seamless and satisfactory as possible. Typically, once an order has been placed, it takes about 3-4 business days to process and physically make the item. Following this, our standard shipping usually takes an additional 5-7 business days via UPS, FedEx, or USPS within the United States. For international orders, shipping times can vary, usually ranging from 7-14 business days depending on the destination. Please note that during peak seasons, such as holidays or sales events, processing and shipping times may be slightly longer.
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How do I track my order?We try our best to make it easy for you to stay updated on your purchase. Once your order has been shipped, you will receive a confirmation email containing your unique tracking number and a link to the courier's website. Simply click on the link, enter your tracking number, and you will be able to view real-time updates on your shipment’s status. If you have created an account with us, you can also log in and select 'Order History' to view detailed tracking information for each of your orders. Should you encounter any issues or need further assistance, our customer support team is available to help via email.
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Can I return a custom item if it doesn't fit or I don't like it?At Corsairs Hockey Apparel, we strive to provide high-quality custom and semi-custom clothing tailored to your specific preferences. However, please note that we do not accept returns on items unless there is something wrong with the garment or the printing process. This policy is in place because every item is made individually for you. This especially applies to specially commissioned work (like custom jerseys), which can incorporate your specific measurements, design choices, and other individual preferences, making them not fit for resale. To ensure your satisfaction, we recommend double-checking your measurements, reviewing our sizing guides, and being thorough with your design selections before placing an order. If you have any questions or need assistance during the customization process, our customer service team is always here to help.
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Why does Corsairs Hockey Apparel make each of it's products one at a time?Corsairs Hockey Apparel only prints at the time an order is placed to provide a wide variety of unique and high-quality designs without the overhead costs associated with traditional inventory management. This approach allows us to offer fresh and customizable clothing options tailored to individual customer preferences. Printing on demand also ensures that we are more sustainable by minimizing waste since items are only produced when an order is placed. This method not only reduces environmental impact but also guarantees that every piece of apparel is made with care, providing our customers with exclusive, well-crafted products. Additionally, this process enables us to quickly adapt to trends and customer feedback, ensuring our fashion is always on point and relevant.
FAQ
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